We make sure that your MarbleCards are securely packaged and sent quickly. Find out here about shipping options, delivery times and everything else you need to know about receiving your physical cards.

How long does shipping take?

Your ordered cards are usually shipped within 2-5 working days after order confirmation. The delivery time may vary depending on your location.
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Which countries do you deliver to?

Our aim is to offer our products globally. However, due to current worldwide restrictions, shipping may be limited. If your country is not on the list of shipping destinations, please contact us. We will look for an individual solution to determine the shipping options and costs and check if shipping to your location is possible. Please note that delivery times may vary depending on location and we have no control over this.
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How can I track the status of my delivery?

Once your order has been dispatched, you will receive a tracking number which you can use to track the delivery status online.
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What happens if my order is damaged during transportation?

If your order is damaged during transportation, please contact us immediately. We will endeavor to find an appropriate solution and provide a replacement if necessary.
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How can I contact customer service?

If you have any questions or concerns, we are always here for you!

Just drop us an email at support@toadtec.com or connect with us on X (Twitter) @MarbleCardsInfo or Discord (dehenne | ToadTec#7334) for direct support and updates.

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What do I do if I have received the wrong cards?

If you have accidentally received the wrong cards, please contact us so that we can resolve the problem immediately.
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Can I get a refund if I am not satisfied?

We strive to ensure that all customers are satisfied. If you are not satisfied with your order, please contact us to discuss a possible refund.
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